Through its proprietary technological platform, the Group integrates physical stores and e-stores – the client shall see no difference between the two.
A Fully-Outsourced business unit is capable of managing all of the activities related to e-commerce (from marketing to customer service) and, more specifically, the services provided by the BU are as follows:
Proprietary Technological Platform with a chance to extend to clients and tailor it on the basis of their needs.
Creation of E-stores: Creation of graphics, web design and usability of projects-
Sales and Orders Management: Management of all activities related to the invoicing of online sales.
Logistics and Shipments: Management of warehouses and clients shipments Giglio Group counts on 3 logistical bases: New Jersey, Shanghai and Italy.
Customer Care: Highly-professional, experienced and trained internal call-centre and customer service in 4 languages.
Giglio e-Distribution is engaged in a B2B activity fully dedicated to managing online sales on the world’s major marketplaces, both for on-season collections and off-season; as of now, the BU is particularly linked with the fashion sector, but it can be adapted to other sectors. As per Terashop’s BU, E-Distribution too can ensure a fully-outsourced service.
More specifically, Giglio e-Distribution’s activity is as follows:
7Hype is the first structure in Italy in the Engagement & Loyalty field to boast integrated platforms with Marketing Automation and Artificial Intelligence in one single solution.
In order to explain 7Hype’s activity, first we must define its three divisions.
7Hype Marketing Automation: Marketing Automation entails all those activities, technologies and processes that help companies reach their appropriate target with the right message at the right time (online). These processes span over three stages: Monitoring of behavioural data, Segmentation of collected data into Big Data and Automation.
7Hype Loyalty & Engagement: Integrated marketing solutions that allow companies to win the loyalty of their clients, boost the sales force and incentivise and reward trade upon virtuous behaviours.
All solutions are completely managed in full service.
7Hype Loyalty & Engagement’s services are focused on different offers:
7Hype Conversational Marketing: 7Hype’s division focused on the creation of targeted marketing contents with a high emotional content.
7Hype Conversational Marketing’s services are focused on different offers:
E-MAIL: DEM, Lead Nurturing, Newsletters
BLOG: SEO-oriented articles, useful for the conversion process
MESSAGING: SMS, WhatsApp, Telegram and conversations on main systems
CHATBOT: creation of conversations for consequential chatbots and NLPs
PODCAST: design and creation of audio/visual contents
AI CONTENT: AI-based conversation tools and articles
Salotto di Brera was acquired by Giglio Group in 2021 and boasts a twenty-year experience in placing products in exclusive POS related to travel and leisure worldwide.
Its clients are: cruise ships, ports, airports and embassies.
Cruise ships: Salotto di Brera distributes products on 120 cruise ships and 60 ferries owned by the most important shipping companies worldwide.
Ports: in the Baltic Sea (Saint Petersburg) and in the Caribbean ports of Guadalupe and Martinique.
Airports: in Croatia (Dubrovnik, Pula, Zadar and Split), in Belarus (Minsk), in Uzbekistan (Teshkent) and in Russia (Vladivostock, Kazan and Irkutsk).
Embassies: Salotto di Brera is the authorised distributor of different NATO sites and military bases.